Measuring Transportation Performance

Transportation
Sectors	Transportation
Contact	Wilfred Pinfold
Topics	Active Transit Autonomous Vehicles Connected Vehicles Electric Cars Energy Savings Electric Vehicle Charging Infrastructure Electric and Hybrid Vehicles Freight High Speed Rail Hyperloop Intelligent Transportation Measuring Transportation Performance Mobility Mobility Hubs Right-of-way Management Self Driving Policies and Procedures Shared Mobility Smart Building-related Mobility Transit-Oriented Development Urban Air Mobility
Activities Smart and Accessible Transportation Hub This GCTC Team aims to systematically investigate a novel cyber-physical infrastructure framework that can effectively and efficiently transform existing transportation hubs into smart facilities. The Smart Hub is capable of providing better location-awareness services (e.g. finding terminals, improving travel experience, obtaining security alters) to the traveling public, especially for the underserved populations including those with visual impairment, Autism Spectrum Disorder (ASD), or simply navigation challenges. Urban Platform An easy-to-use platform that allows you to manage your city, whether you are responsible for traffic and mobility, safety, infrastructure or high-level decision making. User-centered Heterogeneous Data Fusion for Multi-networked City Mobility UHDNetCity Both sentient and sensual, the smart city is based on the identification of millions of occurrences around the mobility from evaluating residents consumption of water and energy, to recording traffic on road network, to communication network congestion on hot spots, to measure air quality, and tracking public opinions on social networks. This project aims to characterize urban mobility in smart cities, which are interconnected and interdependent sociotechnical systems. Our objectives are: Create a data-fusion tool for integrating heterogeneous data from various urban infrastructure and social media. Enhance citizen participation in urban mobility characterization using a smart phone app such as DigiTally in Tallahassee. Define new indices to measure mobility as a multidimensional spatiotemporal entity in the city ecosystem. Using Real-Time Traffic Data to Improve Civic Transportation Services This project will expand Chapel Hill’s Data program to incorporate Waze real-time traffic data. Chapel Hill already uses the OpenDataSoft platform to share public data across the town government and with citizens. This project will allow to the town to quickly and seamlessly collect, harmonize and analyze real-time traffic data through the Waze Connected Citizens Program. The Waze Connected Citizen is a free data exchange program. The OpenDataSoft platform enables the two-way free data exchange between Waze and Chapel Hill and provides tools to analyze the data and compare it with other transportation data already offered by the town.

Authors

The purpose of this wiki page is to explain the limitations of conventional transportation HKPIs and to promote the use of HKPIs for accessibility of services and resources in a city. The page aims to provide an overview of the benefits of using HKPIs for accessibility, examples of such metrics, and case studies of cities that have successfully implemented them. It also provides recommendations for cities and transportation planners to implement HKPIs for accessibility of services and resources in order to promote social equity and inclusion.

Introduction

The concept of accessibility is an essential aspect of urban planning and transportation, yet it is often overlooked in conventional metrics and indicators used to evaluate a city's transportation system. Conventional transportation metrics such as travel time, traffic flow, and vehicle capacity are designed to measure the efficiency of the transportation system, but they do not take into account the accessibility of services and resources that the transportation system provides.

The lack of consideration for accessibility in transportation planning and decision-making has led to significant disparities in access to critical services and resources, such as healthcare, education, employment, and social services. For example, residents of low-income neighborhoods and marginalized communities may have limited access to public transportation or affordable transportation options, making it difficult for them to reach essential services and resources.

To address these issues and promote social equity and inclusion, there is a growing recognition of the need to shift towards using Holistic Key Performance Indicators (HKPIs) for accessibility of services and resources in a city. HKPIs are a set of metrics that evaluate the accessibility of services and resources by measuring factors such as proximity, availability, user satisfaction, diversity, and inclusion.

By using HKPIs for accessibility, cities can obtain a more comprehensive view of the accessibility of services and resources for all residents, including those who are traditionally marginalized or underserved. This approach can help identify and address accessibility barriers and promote the development of more inclusive and equitable transportation systems.

Limitations of conventional transportation HKPIs

Measures well with conventional HKPIs

Conventional transportation HKPIs are designed to measure the efficiency and performance of the transportation system, often focusing on factors such as travel time, traffic flow, vehicle capacity, and infrastructure utilization. However, they overlook the importance of accessibility of services and resources. This can lead to disparities in access to essential services and resources, such as healthcare, education, employment, and social services. Conventional HKPIs may not account for differences in accessibility between different population groups or consider the specific needs of vulnerable populations. By focusing solely on transportation efficiency, conventional HKPIs may perpetuate social inequities and discrimination, failing to promote social equity and inclusion.

For instance, conventional transportation HKPIs often prioritize speed over accessibility, which can result in a transportation system that bypasses low-income neighborhoods, making it difficult for residents to access essential services and resources. Furthermore, conventional transportation HKPIs often measure the number of passengers transported per vehicle, which can lead to a transportation system that prioritizes efficiency over accessibility. This may not adequately serve low-density neighborhoods or areas with limited infrastructure.

Conventional transportation HKPIs can contribute to social inequities and discrimination by failing to consider the needs of vulnerable populations, perpetuating an unequal distribution of transportation resources, having a disproportionate impact on marginalized communities, and reinforcing existing power structures. This highlights the importance of using HKPIs for accessibility of services and resources in a city to promote a more comprehensive and equitable approach to transportation planning and decision-making.

Benefits of using HKPIs for accessibility of services and resources

HKPIs for accessibility of services and resources provide a more comprehensive view of a city's accessibility by incorporating a broader range of factors beyond transportation efficiency. These metrics focus on the availability and proximity of essential services and resources, such as healthcare, education, employment, and social services, and how accessible they are to all members of the community, including those who are marginalized or vulnerable.

By measuring accessibility in this way, these HKPIs can provide a more accurate picture of a city's overall accessibility and identify areas that need improvement. HKPIs for accessibility of services and resources can also highlight disparities in accessibility between different population groups and areas of a city. This information can help policymakers and planners identify areas that require additional resources and interventions to improve accessibility and promote social equity.

HKPIs for accessibility of services and resources take into account the needs of all members of the community, particularly those who are vulnerable or marginalized. This approach can promote social justice by ensuring that all members of the community have equal access to essential services and resources, regardless of their income, ability, or geographic location.

Examples of how HKPIs for accessibility of services and resources can help identify and address accessibility barriers include tracking the availability of essential services and resources, measuring the connectivity of different transportation modes, analyzing transit service quality, frequency, and coverage, assessing the accessibility of infrastructure, and analyzing the availability and affordability of transportation options for different population groups.

HKPIs for accessibility of services and resources can promote social equity and inclusion by taking a more comprehensive and holistic approach to transportation planning and decision-making. By focusing on factors beyond just transportation efficiency and performance, such as access to essential services and resources, these HKPIs can help identify and address accessibility barriers and disparities in a more targeted and effective manner.

By prioritizing the development of transportation infrastructure that connects underserved areas with essential services and resources and considering the specific needs of vulnerable populations, HKPIs for accessibility of services and resources can help ensure that transportation systems are accessible and inclusive for all members of the community. Furthermore, HKPIs can help promote social equity and inclusion by ensuring that transportation resources are distributed in an equitable and just manner.

Examples of HKPIs for accessibility of services and resources

Examples of HKPIs for accessibility of services and resources are:

Proximity of Services: The distance between a location and essential services such as healthcare, education, employment, and social services.

1. Availability of Accessible Infrastructure: The percentage of transportation infrastructure, such as sidewalks, curb ramps, and accessible public transportation, that meets accessibility standards.
2. User Satisfaction: The percentage of users who report satisfaction with the accessibility of essential services and resources, including transportation.
3. Diversity and Inclusion: The percentage of essential services and resources that are accessible to members of diverse and marginalized communities, including people with disabilities, seniors, and low-income individuals.
4. Availability of Information: The percentage of essential services and resources that provide clear and accessible information about accessibility options and accommodations.
5. Availability of Alternative Communication Methods: The percentage of essential services and resources that provide alternative communication methods, such as sign language interpretation, to accommodate individuals with communication disabilities.
6. Availability of Accommodations: The percentage of essential services and resources that provide accommodations, such as accessible seating or assistive technology, to accommodate individuals with disabilities.

These HKPIs can be used to evaluate the accessibility of services and resources in a city by measuring the availability and accessibility of essential services and resources for all members of the community. For example:

• Proximity of Services: By measuring the distance between essential services and resources and different neighborhoods in a city, policymakers and planners can identify areas that lack accessibility and allocate resources to improve accessibility.
• Availability of Accessible Infrastructure: By measuring the percentage of transportation infrastructure that meets accessibility standards, policymakers and planners can identify areas that require additional investment to improve accessibility.
• User Satisfaction: By surveying users of essential services and resources, policymakers and planners can identify areas that need improvement and prioritize investments to improve user satisfaction.
• Diversity and Inclusion: By measuring the percentage of essential services and resources that are accessible to diverse and marginalized communities, policymakers and planners can identify areas that require additional resources and interventions to improve accessibility and promote social equity.
• Availability of Information: By measuring the percentage of essential services and resources that provide clear and accessible information about accessibility options and accommodations, policymakers and planners can identify areas that require additional investment to improve accessibility and provide better information to users.
• Availability of Alternative Communication Methods: By measuring the percentage of essential services and resources that provide alternative communication methods, policymakers and planners can identify areas that require additional investment to improve accessibility for individuals with communication disabilities.
• Availability of Accommodations: By measuring the percentage of essential services and resources that provide accommodations, policymakers and planners can identify areas that require additional investment to improve accessibility for individuals with disabilities and promote social equity.

A. Provide some examples of HKPIs for accessibility of services and resources, such as proximity of services, availability of accessible infrastructure, user satisfaction, diversity and inclusion, availability of information, availability of alternative communication methods, and availability of accommodations B. Discuss how these metrics can be used to evaluate the accessibility of services and resources in a city

Case studies of cities using HKPIs for accessibility of services and resources

A. Provide some examples of cities that have implemented HKPIs for accessibility of services and resources, such as Helsinki, London, and New York City B. Discuss how these cities have used HKPIs for accessibility of services and resources to improve the accessibility of services and resources for their residents

Recommendations for using HKPIs for accessibility of services and resources

A. Provide some recommendations for cities and transportation planners to implement HKPIs for accessibility of services and resources B. Discuss how these recommendations can help improve the accessibility of services and resources for all residents

Conclusion

A. Summarize the key points of the page B. Emphasize the importance of using HKPIs for accessibility of services and resources in promoting social equity and inclusion in cities C. Encourage readers to consider using HKPIs for accessibility of services and resources in their own work

References

A. Provide a list of sources cited in the page

Further reading

A. Provide additional resources and references for readers who want to learn more about HKPIs for accessibility of services and resources in cities.