Bill Pugh

Resume

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	Name	Bill Pugh
	Company	Smart Connections Consulting
	Company Position	Managing Partner
	City, State	Washington DC
	Country	United States
	Sectors	Cybersecurity and Privacy
Consulting: {{{skill}}}

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Blueprint Chapters

		Benefits and Cybersecurity and Privacy Risks
		Cities and communities stand to harvest unprecedented benefits from advances in information and communications technologies (ICT), in general, and Internet of Things (IoT) and Artificial Intelligence (AI), in particular. Smart cities inevitably introduce new or heighten existing cyber risks, which demand proper consideration in design to ensure the optimal realization of intended Smart City outcomes.
		Case Studies
		This chapter section will feature several real-world case studies provided by the Public Wi-Fi SuperCluster Leadership team. Cities have achieved economic development, digital inclusion, emergency communications, rural connectivity, tourist attractions, and much more.
		Case Study Summary Findings & Discussion
		During the development of this Blueprint, the authorship team conducted a series of case study interviews of local government agencies in the United States and Canada known to have deployed IoT networks. The team spoke with the cities of San Diego; San Leandro, CA; Calgary, AB Canada; and the County of San Mateo, CA. Below is a summary of the key findings from these case studies.
		Communications and Broadband
		Communications and broadband are integral components of modern connectivity, playing a crucial role in the exchange of information, fostering global collaboration, and driving economic development. This page explores the definitions, technologies, and the impact of communications and broadband on societies around the world.
		Considerations for Deploying Municipal IoT
		Perhaps the most fundamental decision government agencies will make regarding IoT networks is how the IoT network will be built and what the business model and ownership structure will be. The current consensus is that there will likely be two primary paths for IoT network deployments, with a third, less ubiquitous option serving as a “catch-all” classification for anything that does not squarely fit within the first two.
		Funding Models
		Three primary business models clearly emerge for today’s Public Wi-Fi projects.
		History of Public WiFi
		The dreams and aspirations of a municipal Wi-Fi system aren’t new: provide free, high-speed internet to your community, close the digital divide, shrink the homework gap, and give consumers a free, public option for internet service. It’s not hard to see why the concept has remained so popular over the years.
		Impacts to Municipal Governments of IoT Networks
		The Municipal IoT will probably have numerous impacts to state and local government agencies and their operations. In a sense, this is the heart of this Blueprint paper, and the essential reason for its existence. IoT networks have the potential to improve greatly the way we deliver services, reduce operating costs, improve the economy and commerce, promote better environmental stewardship, and provide opportunities for digital equity and access – leading to developments in tourism, breakthroughs in transportation and transit, and so much more. While this list of potential use cases is by no means exhaustive, it provides an introduction for government leaders as to what they should start looking for when it comes to the potential impacts of IoT networks.
		Internet of Things
		The scope of this Blueprint will be on the IoT networks themselves – the physical and logical layers, not necessarily the software applications and data generated therefrom.
		Introduction to Public WI-FI Use Cases
		Public Wi-Fi has a large number of use cases. This section seeks to provide guidance and information related to the most prominent types and will provide a general overview of the most frequently cited use cases for implementing Public Wi-Fi.
		Key Smart City Risk Management Considerations
		Operationalizing and standardizing risk management across the organization is critical for minimizing cybersecurity and privacy risks during the development and operation of Smart City capabilities and solutions. It will be up to cities and their partners to determine the appropriate risk management policies and processes to adopt and implement based on their current risk management practices, risk posture, and their risk management strategy. While aspects of risk management may seem daunting and challenging, there are certainly opportunities that cities can leverage to their advantage.
		Legal Issues
		Municipalities should be prepared to investigate legal issues that could impact their Public Wi-Fi project. This document is not intended as a substitute for legal advice. Issues from our perspective will be classified below in terms of 1) the Regulatory Landscape and 2) Organizational Responsibilities.
		Marketing & Outreach
		Municipalities tend to have standard channels of communicating news and project information to their constituents. Most often this includes public announcements, meetings, and eventually a press release.
		Practical Guide: Deploying an IoT Network
		Today’s IoT market is already crowded; there is a confusing multitude of IoT connectivity options. However, there are some important ways to distinguish them.
		Practical Guide: IoT Cybersecurity & Privacy
		With the advent of IoT devices and their rapid and wide adoption in Smart Cities, municipalities face an urgent necessity to ensure the IoT-related ecosystems are trustworthy by design. New regulations will no doubt be enacted by the federal and local regulatory bodies in due time, but municipalities face an urgent need for practical guidance for built-in security and privacy protection.
		Procurement
		The following sections provide a blueprint for the procurement process for Public Wi-Fi networks.
		Project Management
		While Public Wi-Fi deployments differ in purpose, reason, and size from agency to agency, the need for solid project management is consistent across the board. The collective ideas in this section provide a modular project management approach by breaking groups of task areas into milestone clusters.
		Technology Strategy
		A variety of technology decisions need to be made to effectively deliver good Public-Wi-Fi service, while supporting the current and future applications that cities and towns are seeking to deliver.
		The Current State of Municipal IoT Deployments
		The authors of this Blueprint conducted an online survey of municipal government officials in January 2019 with the goal of finding out information regarding the current state of the municipal IoT deployments. (The survey was conducted online and received 37 responses from verified government officials with a breakdown as follows: 73% City/Town; 13.5% Special District; 10.8% County; 2.7% State)
		Trustworthy Smart Cities through Risk Management
		Organizations participating in the Smart City environment – whether as municipalities, critical infrastructure operators, product or service providers, or citizens – already consider at least some aspects of risk (e.g., business risk, reputational risk) in the development and deployment of Smart City capabilities and solutions. And one growing area of risk is cybersecurity and privacy risk.
		Wireless Blueprint
		The purpose of this blueprint is to provide readers with a practical “how-to” guide for deploying a Public Wi-Fi system within their jurisdiction or agency.