Hello Lamp Post UBC Campus: Difference between revisions
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|status=Implemented | |status=Implemented | ||
|sector=Wellbeing | |sector=Wellbeing | ||
|chapter= | |chapter=Community Engagement | ||
|summary=Initially launched as a pilot project, Hello UBC was designed to innovatively engage students and staff on campus, to support the parking and access services team. Their goal was to communicate key messages and gain insights into the behaviours of commuters and visitors around campus | |summary=Initially launched as a pilot project, Hello UBC was designed to innovatively engage students and staff on campus, to support the parking and access services team. Their goal was to communicate key messages and gain insights into the behaviours of commuters and visitors around campus. | ||
|updated=2022-03-27 | |updated=2022-03-27 | ||
}} | }} | ||
The pilot project received 3,630 unique plays and 12,948 interactions, across 100 live object reference points. Since then, there has been a further rollout across the campus, with more interactive reference points that can assist with student satisfaction, cultural storytelling and improvements to the planning process on site. | |||
[[File:ubc-website-conversation.png|400px|left|UBC Website Conversation]] | [[File:ubc-website-conversation.png|400px|left|UBC Website Conversation]] | ||
Latest revision as of 01:18, January 25, 2023
| Hello Lamp Post UBC Campus | |
|---|---|
 Hello Lamp Post UBC Campus | |
| Team Organizations | University of British Columbia Hello Lamp Post |
| Point of Contact | Tiernan Mines |
| Participating Municipalities | Vancouver BC |
| Sectors | Wellbeing |
| Status | Implemented |
| Last Updated | November 24, 2024 |
Summary
Initially launched as a pilot project, Hello UBC was designed to innovatively engage students and staff on campus, to support the parking and access services team. Their goal was to communicate key messages and gain insights into the behaviours of commuters and visitors around campus. The pilot project received 3,630 unique plays and 12,948 interactions, across 100 live object reference points. Since then, there has been a further rollout across the campus, with more interactive reference points that can assist with student satisfaction, cultural storytelling and improvements to the planning process on site.
- Project Goals
- To engage with students and staff, away from traditional norms, in an innovative and playful way.
- The university team wanted to explore the creation of a resilient network, to communicate key messages and gain insights from visitors to the campus.
- To find out more about parking habits, uncover student perceptions and to explore data trends, which would be used to help improve how students experience public spaces around the university campus.
- To provide an interactive FAQ where participants could easily access information about parking - e.g. how to pay for parking, what to do if they got a fine and where they could purchase parking permits.
- Project Outcomes
- The campus now has a wide, resilient network for student communications, available 24/7 at the point of access.
- There is now a continuous feedback system for the university to address the pain points of both the students and visitors commuting to campus.
- University experiences and student satisfaction rates have continued to increase, since the deployment of Hello Lamp Post.