Smart Cities Dashboard in the City of Bellevue WA: Difference between revisions
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{{ActionCluster | {{ActionCluster | ||
|image=Smart-city-graphic.jpg | |||
| | |team=Jacobs, Microsoft, Mtuity | ||
| team | |leader=Kenneth Thompson | ||
|imagecaption=Smart City Bellevue | |||
| leader | |municipalities=Bellevue, WA | ||
|status=Implemented | |||
|description=Install a pilot GIS-based visual dashboard to provide improvements in the following sectors: | |||
| imagecaption | |||
| municipalities | |||
| status | |||
| description | |||
Install a pilot GIS-based visual dashboard to provide improvements in the following sectors: | |||
* Safety and security – provide greater coverage and more efficient deployment of emergency services | * Safety and security – provide greater coverage and more efficient deployment of emergency services | ||
* Transportation – provide better street lighting and traffic control | * Transportation – provide better street lighting and traffic control | ||
Line 20: | Line 12: | ||
* Interactive citizen engagement – keeping residents and tourists better informed | * Interactive citizen engagement – keeping residents and tourists better informed | ||
* Improve communications and information sharing between departments | * Improve communications and information sharing between departments | ||
|challenges=* Selecting the elements to incorporate in the interactive citizen engagement system (customer portal) | |||
| challenges | |||
* Selecting the elements to incorporate in the interactive citizen engagement system (customer portal) | |||
* Merging the relevant data sources in City-wide Dashboard | * Merging the relevant data sources in City-wide Dashboard | ||
* Identify the high level metrics for improving communications and operations across departments. | * Identify the high level metrics for improving communications and operations across departments. | ||
* Developing measure of success | * Developing measure of success | ||
|requirements=* Identify the pilot locations (existing and new) to incorporate into project | |||
| requirements | |||
* Identify the pilot locations (existing and new) to incorporate into project | |||
* Provide connectivity solution | * Provide connectivity solution | ||
* Develop visualization system, KPIs, and success metrics | * Develop visualization system, KPIs, and success metrics | ||
* Develop interactive citizen engagement system (Customer portal) | * Develop interactive citizen engagement system (Customer portal) | ||
|kpi=* Decreased time to retrieve data for operational/service/planning analytical needs | |||
| kpi | |||
* Decreased time to retrieve data for operational/service/planning analytical needs | |||
* Increased customer engagement | * Increased customer engagement | ||
|measurement=* Survey of employees using the dashboard for operational/service/planning analytical | |||
| measurement | |||
* Survey of employees using the dashboard for operational/service/planning analytical | |||
* Survey of citizens using the interactive citizen portal | * Survey of citizens using the interactive citizen portal | ||
* Department surveys to understand the effectiveness of cross sharing of information | * Department surveys to understand the effectiveness of cross sharing of information | ||
* Activity over time on the Customer portal. | * Activity over time on the Customer portal. | ||
|standards=* Use of open standards for data transfer, analytics software, and visualization tools | |||
| standards | |||
* Use of open standards for data transfer, analytics software, and visualization tools | |||
* Use of cellular standards for 3G and LTE and common wireless protocols | * Use of cellular standards for 3G and LTE and common wireless protocols | ||
* The pilot can be readily expanded to the entire city | * The pilot can be readily expanded to the entire city | ||
* The algorithms, visualization tools, KPIs, and Measurement methods developed could serve as a prototype for use in other cities | * The algorithms, visualization tools, KPIs, and Measurement methods developed could serve as a prototype for use in other cities | ||
|impacts=* Cross-departmental awareness of operational information to improve services, planning, and response activities | |||
| impacts | |||
* Cross-departmental awareness of operational information to improve services, planning, and response activities | |||
* Improved customer awareness and engagement on operational information | * Improved customer awareness and engagement on operational information | ||
|demonstration=* Phase I Pilot/Demonstration: | |||
| demonstration | |||
* Phase I Pilot/Demonstration: | |||
Pilot area defined, connectivity established, and baseline developed for existing services. Conceptual design for visualization dashboard and interactive citizen engagement system developed. | Pilot area defined, connectivity established, and baseline developed for existing services. Conceptual design for visualization dashboard and interactive citizen engagement system developed. | ||
* Phase II Deployment: | * Phase II Deployment: | ||
Visualization dashboard, KPIs, measurement systems, and interactive citizen engagement system in use for a minimum of 6 months | Visualization dashboard, KPIs, measurement systems, and interactive citizen engagement system in use for a minimum of 6 months | ||
|supercluster=Data | |||
| supercluster | |year=2017 | ||
| year | |title=Improving Cross Departmental Communications, Operational Efficiencies and Customer Interaction through a Smart Cities Dashboard in the City of Bellevue, WA | ||
|email=Ken.Thompson1@jacobs.com | |||
}} | }} | ||
[[Category:Year_2016]] | [[Category:Year_2016]] |
Revision as of 20:54, March 20, 2022
Smart Cities Dashboard in the City of Bellevue WA | |
---|---|
Smart City Bellevue | |
Team Organizations | Jacobs Microsoft Mtuity |
Team Leaders | Kenneth Thompson |
Participating Municipalities | Bellevue WA |
Status | Implemented |
Document | None |
Description
Install a pilot GIS-based visual dashboard to provide improvements in the following sectors:
- Safety and security – provide greater coverage and more efficient deployment of emergency services
- Transportation – provide better street lighting and traffic control
- Operational efficiencies – improve efficiency of water distribution, energy efficiency in buildings, response times, and reduce costs
- Interactive citizen engagement – keeping residents and tourists better informed
- Improve communications and information sharing between departments
Challenges
- Selecting the elements to incorporate in the interactive citizen engagement system (customer portal)
- Merging the relevant data sources in City-wide Dashboard
- Identify the high level metrics for improving communications and operations across departments.
- Developing measure of success
Solutions
{{{solutions}}}
Major Requirements
- Identify the pilot locations (existing and new) to incorporate into project
- Provide connectivity solution
- Develop visualization system, KPIs, and success metrics
- Develop interactive citizen engagement system (Customer portal)
Performance Targets
Key Performance Indicators (KPIs) | Measurement Methods |
---|---|
|
|
Standards, Replicability, Scalability, and Sustainability
- Use of open standards for data transfer, analytics software, and visualization tools
- Use of cellular standards for 3G and LTE and common wireless protocols
- The pilot can be readily expanded to the entire city
- The algorithms, visualization tools, KPIs, and Measurement methods developed could serve as a prototype for use in other cities
Cybersecurity and Privacy
{{{cybersecurity}}}
Impacts
- Cross-departmental awareness of operational information to improve services, planning, and response activities
- Improved customer awareness and engagement on operational information
Demonstration/Deployment
- Phase I Pilot/Demonstration:
Pilot area defined, connectivity established, and baseline developed for existing services. Conceptual design for visualization dashboard and interactive citizen engagement system developed.
- Phase II Deployment:
Visualization dashboard, KPIs, measurement systems, and interactive citizen engagement system in use for a minimum of 6 months