Software Procurement

Data
Sectors	Data
Contact	Wilfred Pinfold
Topics	Artificial Intelligence Budgeting Data Sovereignty Digital Twins Geographic Location Systems Intelligence Augmentation Knowledge Management Mobile Device and Communications Networks Open Data Open Source Predictive Modeling Sensor Technology Software Development Methods Software Procurement Standards and Interfaces Verifiable Credentials

Authors

In this Chapter, we outline core principles for successful software procurement in municipal governments, emphasizing that mature, well‑defined processes must precede any technology selection

When processes are sound, enhancing or reconfiguring existing software—rather than wholesale replacement—minimizes risk and disruption Public Sector Center of Expertise. Conversely, if processes are weak, cities should first adopt best‑in‑class workflows from peer organizations before procuring new systems. Embracing agile, incremental procurement models fosters closer vendor collaboration, adaptability to evolving requirements, and faster delivery of value. Finally, a clear grasp of software licensing—proprietary, open source, and shared source—and ownership rights empowers cities to negotiate favorable terms, maintain flexibility, and establish lasting partnerships.

Public-Sector-Procurement-Fit-for-the-Digital-Age