Knowledge Management

Data
Sectors	Data
Contact	Wilfred Pinfold
Topics	Artificial Intelligence Data Sovereignty Digital Twins Geographic Location Systems Intelligence Augmentation Knowledge Management Mobile Device and Communications Networks Open Data Open Source Predictive Modeling Sensor Technology Software Development Methods Standards and Interfaces
Activities Estimation of De Facto Population Key Deliverables The starting point for us was this simple question; “Why does the public service demand keep growing as the resident population in Seoul is in decline? With pricier real estate, more citizens live outside Seoul, but commute to work and shop. How can we estimate the amount of citizens using public services in Seoul? It is the residents of the city plus those who work there during specific hours, but this is difficult to measure. A term from OECD, “de facto population,” is a concept under which individuals (or vital events) are recorded (or are attributed) to the geographical area where they were present (or occurred) at a specified time.

Authors

Knowledge management is the process of storing, organizing, and sharing knowledge and information within an organization or group of people. The goal of knowledge management is to improve the efficiency and effectiveness of an organization by making it easier for people to access and use relevant information and expertise.

There are many different tools and techniques that can be used as part of a knowledge management system, including software applications, databases, and web-based platforms. These tools are often used to store, organize, and share information in a structured way, and they may include features such as search functionality, categorization, and tagging to help users find the information they need.

Knowledge management plays a critical role in supporting the efficient and effective operation of various systems and processes. Some specific ways in which knowledge management can be used in a smart city include:

1. Managing and sharing data: In a smart city, there is often a large amount of data that is generated and collected from various sources, such as sensors, devices, and systems. Knowledge management can be used to store, organize, and share this data in a structured and accessible way, which can help to improve the efficiency and effectiveness of various processes and systems.
2. Facilitating decision-making: Knowledge management can be used to support decision-making in a smart city by providing access to relevant data and information. For example, city planners and policy makers can use knowledge management to access data and information about city infrastructure, population demographics, and other factors to make informed decisions about city planning and policy.
3. Improving service delivery: Knowledge management can be used to improve the delivery of services to citizens in a smart city. For example, a knowledge management system can be used to store and organize information about city services, such as transportation, public safety, and public health, and to provide access to this information to citizens and service providers.
4. Enhancing collaboration: Knowledge management can be used to facilitate collaboration between different stakeholders in a smart city, such as government agencies, businesses, and community organizations. By providing a centralized location for storing and sharing data and information, knowledge management can help to improve communication and collaboration between different stakeholders.

Tools

There are many different knowledge base software applications available on the market, each with its own unique features and capabilities.

CKAN (Comprehensive Knowledge Archive Network) is a free and open-source software platform that is used to manage and publish data sets. Governments around the world use CKAN to provide citizens with access to data that the government collects or generates. This data can include a wide range of information, such as statistics, maps, and reports.

There are several benefits to using CKAN for data management and sharing. First, CKAN provides a centralized platform for storing and accessing data, which makes it easier for governments to manage and share data sets. Second, CKAN is designed to be user-friendly, so it is easy for citizens to find and access the data they are looking for. Finally, CKAN is an open-source platform, which means that it is freely available for anyone to use and modify. This allows governments to customize the platform to meet their specific needs and to integrate it with other systems and tools that they use.

There are a number of countries and states that use CKAN to manage their data. Some examples include:

• United Kingdom: The UK government uses CKAN to store and manage data from a variety of sources, including the Office for National Statistics and the Environment Agency.
• United States: Several states in the US, including California, New York, Oregon and Maryland, use CKAN to manage and share data with the public.
• Canada: The Government of Canada uses CKAN to store and manage data from a variety of sources, including Statistics Canada and the Canadian Environmental Data Service.
• Australia: The Australian government uses CKAN to manage and share data from a variety of sources, including the Australian Bureau of Statistics and the Department of the Environment and Energy.
• Europe: The European Union uses CKAN to manage and share data from a variety of sources, including the European Environment Agency and the Eurostat statistical office.

CKAN is used to store, share, and access data. CKAN is designed to make it easy for governments to share data with the public, and it offers a range of features to support this, including:

• Data cataloging: CKAN provides a centralized location for storing and organizing data, with features such as metadata management and data preview. This makes it easier for governments to manage and organize their data, and for the public to find and access data.
• Data sharing: CKAN makes it easy for governments to share data with the public, with features such as data export and API access. This allows governments to make their data more widely available and accessible.
• Data visualization: CKAN includes tools for visualizing data, such as charts, maps, and graphs, which can help governments to better understand and analyze their data, and can also help the public to better understand and use the data.
• Data governance: CKAN includes features for managing access to data, such as user permissions and data licensing. This helps governments to ensure that their data is used appropriately and in compliance with relevant laws and regulations.

CKAN is capable of handling geographic information system (GIS) data. CKAN includes a number of features that are specifically designed to support the storage, sharing, and visualization of GIS data, including:

• GIS data cataloging: CKAN includes tools for storing and organizing GIS data, including metadata management and data preview.
• GIS data sharing: CKAN makes it easy to share GIS data with others, with features such as data export and API access.
• GIS data visualization: CKAN includes tools for visualizing GIS data, such as maps, which can help users to better understand and analyze the data.
• GIS data governance: CKAN includes features for managing access to GIS data, such as user permissions and data licensing.

There are many options, commercial and open, that are also in use such as:

• ArcGIS: ArcGIS is a GIS software application produced by Esri that is used by businesses, governments, and other organizations around the world to store, share, and access GIS data. It offers a range of features for managing and visualizing GIS data, including maps, charts, and graphs.
• QGIS: QGIS is an open-source GIS software application that is used by individuals and organizations around the world to store, share, and access GIS data. It offers a range of features for managing and visualizing GIS data, including maps, charts, and graphs.
• Mapbox: Mapbox is a cloud-based platform for building and deploying custom maps and GIS applications. It offers a range of features for storing, sharing, and visualizing GIS data, including maps, charts, and graphs.
• Geoserver: Geoserver is an open-source server-side application that is used to store, share, and access GIS data. It offers a range of features for managing and visualizing GIS data, including maps, charts, and graphs.

There are several key factors to consider when choosing between your knowledge management system:

• Data Types: For example ArcGIS is primarily designed for managing and analyzing geospatial data, such as maps, satellite imagery, and GIS data. CKAN, on the other hand, is a more general-purpose platform that can be used to manage and publish a wide range of data types, including geospatial data, as well as statistical data, reports, and other types of documents.
• User Experience: For example ArcGIS is known for its powerful mapping and analysis tools, which can be used to create professional-quality maps and perform advanced spatial analysis. CKAN is designed to be more user-friendly and is better suited for non-technical users who want to quickly find and access data sets.
• Scalability: For example Both ArcGIS and CKAN are scalable and can be used to manage large data sets. However, ArcGIS is generally more powerful and can handle larger and more complex data sets, while CKAN is more suited for managing smaller data sets.
• Cost: For example ArcGIS is a commercial product and is generally more expensive than CKAN, which is an open-source platform. However, ArcGIS offers a range of pricing options and may be a better choice for organizations that need access to advanced mapping and analysis tools.