Taoyuan Mobile Citizen Card: Difference between revisions

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{{ActionCluster
{{ActionCluster
 
|image=TransitHub3.png
| title            = Taoyuan Mobile Citizen Card
|team=Taoyuan City Government
 
|leader=Pei-Hsuan Chang
| team             = Departments of Taoyuan City Government, 13 District Offices, and Taoyuan Public Libraries
|imagecaption=Taoyuan Mobile Citizen Card
 
|municipalities=Taoyuan Taiwan
| leader           = Pei-Hsuan Chang Department of Information Technology
|status=Implemented
| email            = 10020877@mail.tycg.gov.tw
|website=http://card.tycg.gov.tw Taoyuan Citizen Card
| image            = TransitHub3.png
|description=In respond to the needs of mobile payment and the popularization of mobile devices, Taoyuan City Government works with telecom companies and e-ticket companies to integrate the citizen card into the sim card of a mobile phone so that citizens are allowed to enjoy all the functions and service of a citizen card on their phone such as borrowing books, taking trains/metros/buses, renting Ubikes, purchasing at a convenience store, accumulating bonuses, etc., and getting special discounts at certain stores. Citizens are thus given more options in ways to use their citizen cards.
| imagecaption     = Taoyuan Mobile Citizen Card
|challenges=# Integrate with mobile devices.
| municipalities   = Taoyuan City Government, Taiwan
| status           = Implemented
| website           = http://card.tycg.gov.tw Taoyuan Citizen Card
| download          =
 
| description       =  
In respond to the needs of mobile payment and the popularization of mobile devices, Taoyuan City Government works with telecom companies and e-ticket companies to integrate the citizen card into the sim card of a mobile phone so that citizens are allowed to enjoy all the functions and service of a citizen card on their phone such as borrowing books, taking trains/metros/buses, renting Ubikes, purchasing at a convenience store, accumulating bonuses, etc., and getting special discounts at certain stores. Citizens are thus given more options in ways to use their citizen cards.
 
| challenges       =  
# Integrate with mobile devices.
# Support sensors.
# Support sensors.
# Promote usage channels.
# Promote usage channels.
# Encourage citizen adoption.  
# Encourage citizen adoption.
 
|solutions=# Provide a convenient and fast way for citizen cards to be integrated with smartphones. Citizens can apply for the service via mobile service providers.  
| solutions             =  
# Provide a convenient and fast way for citizen cards to be integrated with smartphones. Citizens can apply for the service via mobile service providers.  
# With the NFC function, citizens can go without actually bringing the card and enjoy all functions of a citizen card, including shopping, taking public transportations, borrowing books, etc.
# With the NFC function, citizens can go without actually bringing the card and enjoy all functions of a citizen card, including shopping, taking public transportations, borrowing books, etc.
# At present, citizens can apply the Taoyuan Mobile Citizen Card service at four telecom companies (Chunghwa Telecom, Taiwan Mobile, FarEasTone Telecommunications, and Asia Pacific Telecom).  
# At present, citizens can apply the Taoyuan Mobile Citizen Card service at four telecom companies (Chunghwa Telecom, Taiwan Mobile, FarEasTone Telecommunications, and Asia Pacific Telecom).
 
|requirements=# Support e-wallet.
| requirements       =  
# Support e-wallet.
# Support traffic ticket offline sensing.
# Support traffic ticket offline sensing.
# Integrate digital public service.
# Integrate digital public service.
# Support near field communication (NFC).
# Support near field communication (NFC).
 
|kpi=# Increase the checkout rate of Taoyuan Public Libraries by 20% per year.  
| kpi               =  
# Increase the checkout rate of Taoyuan Public Libraries by 20% per year.  
# Increase the usage rate of Taoyuan Civil Sports Centers by 20% per year.
# Increase the usage rate of Taoyuan Civil Sports Centers by 20% per year.
 
|measurement=# Measure the number of checkouts using citizen cards through Taoyuan Public Libraries information systems.
| measurement       =  
# Measure the number of checkouts using citizen cards through Taoyuan Public Libraries information systems.
# Measure citizen card usage counts of Taoyuan Civil Sports Centers.
# Measure citizen card usage counts of Taoyuan Civil Sports Centers.
 
|standards=* ISO/IEC 7816 Smartcards
| standards         =  
* ISO/IEC 7816 Smartcards
* ISO/IEC 14443 Type A MIFARE
* ISO/IEC 14443 Type A MIFARE
* GlobalPlatform Card Specification v2.1
* GlobalPlatform Card Specification v2.1
* With support from mobile service suppliers, e-ticket service providers, and smartphone manufacturers, a smart card that complies with MIFARE and GlobalPlatform specifications is preloaded to ensure rapid duplicability, large-scale application, and service sustainability.
* With support from mobile service suppliers, e-ticket service providers, and smartphone manufacturers, a smart card that complies with MIFARE and GlobalPlatform specifications is preloaded to ensure rapid duplicability, large-scale application, and service sustainability.
 
|cybersecurity=* ISO 27001
| cybersecurity         =  
* ISO 27001
* ROC Personal Information Protection Act
* ROC Personal Information Protection Act
 
|impacts=# With just their smartphones, citizens can enjoy every function inside the citizen card and experience the convenience of smart living. They can access their houses, take public transportations (including buses, metros, trains, and public bikes), punch in and out at the office, sign in at meetings, pay at stores, register courses at sports centers, and borrow books.
| impacts             =
# The mobile card is combined with mobile payment to increase convenience.
# With just their smartphones, citizens can enjoy every function inside the citizen card and experience the convenience of smart living. They can access their houses, take public transportations (including buses, metros, trains, and public bikes), punch in and out at the office, sign in at meetings, pay at stores, register courses at sports centers, and borrow books.
|demonstration=Taoyuan Mobile Citizen Card has worked with the four major telecom companies (Chunghwa Telecom, Taiwan Mobile, FarEasTone Telecommunications, and Asia Pacific Telecom) for issuance. Citizens can apply for the service at 80 directly run shops of mobile service operators.
# The mobile card is combined with mobile payment to increase convenience.  
|chapter=Community Engagement
 
|supercluster=Data
| demonstration       =
|year=2017
Taoyuan Mobile Citizen Card has worked with the four major telecom companies (Chunghwa Telecom, Taiwan Mobile, FarEasTone Telecommunications, and Asia Pacific Telecom) for issuance. Citizens can apply for the service at 80 directly run shops of mobile service operators.
|title=Taoyuan Mobile Citizen Card
 
| supercluster           = Data
| year                   = 2017
 
}}
}}

Latest revision as of 06:01, January 25, 2023


Taoyuan Mobile Citizen Card
GCTC logo 344x80.png
TransitHub3.png
Taoyuan Mobile Citizen Card
Team Organizations Taoyuan City Government
Team Leaders Pei-Hsuan Chang
Participating Municipalities Taoyuan Taiwan
Status Implemented
Document None

Description

In respond to the needs of mobile payment and the popularization of mobile devices, Taoyuan City Government works with telecom companies and e-ticket companies to integrate the citizen card into the sim card of a mobile phone so that citizens are allowed to enjoy all the functions and service of a citizen card on their phone such as borrowing books, taking trains/metros/buses, renting Ubikes, purchasing at a convenience store, accumulating bonuses, etc., and getting special discounts at certain stores. Citizens are thus given more options in ways to use their citizen cards.

Challenges

  1. Integrate with mobile devices.
  2. Support sensors.
  3. Promote usage channels.
  4. Encourage citizen adoption.

Solutions

  1. Provide a convenient and fast way for citizen cards to be integrated with smartphones. Citizens can apply for the service via mobile service providers.
  2. With the NFC function, citizens can go without actually bringing the card and enjoy all functions of a citizen card, including shopping, taking public transportations, borrowing books, etc.
  3. At present, citizens can apply the Taoyuan Mobile Citizen Card service at four telecom companies (Chunghwa Telecom, Taiwan Mobile, FarEasTone Telecommunications, and Asia Pacific Telecom).

Major Requirements

  1. Support e-wallet.
  2. Support traffic ticket offline sensing.
  3. Integrate digital public service.
  4. Support near field communication (NFC).

Performance Targets

Key Performance Indicators (KPIs) Measurement Methods
  1. Increase the checkout rate of Taoyuan Public Libraries by 20% per year.
  2. Increase the usage rate of Taoyuan Civil Sports Centers by 20% per year.
  1. Measure the number of checkouts using citizen cards through Taoyuan Public Libraries information systems.
  2. Measure citizen card usage counts of Taoyuan Civil Sports Centers.

Standards, Replicability, Scalability, and Sustainability

  • ISO/IEC 7816 Smartcards
  • ISO/IEC 14443 Type A MIFARE
  • GlobalPlatform Card Specification v2.1
  • With support from mobile service suppliers, e-ticket service providers, and smartphone manufacturers, a smart card that complies with MIFARE and GlobalPlatform specifications is preloaded to ensure rapid duplicability, large-scale application, and service sustainability.

Cybersecurity and Privacy

  • ISO 27001
  • ROC Personal Information Protection Act

Impacts

  1. With just their smartphones, citizens can enjoy every function inside the citizen card and experience the convenience of smart living. They can access their houses, take public transportations (including buses, metros, trains, and public bikes), punch in and out at the office, sign in at meetings, pay at stores, register courses at sports centers, and borrow books.
  2. The mobile card is combined with mobile payment to increase convenience.

Demonstration/Deployment

Taoyuan Mobile Citizen Card has worked with the four major telecom companies (Chunghwa Telecom, Taiwan Mobile, FarEasTone Telecommunications, and Asia Pacific Telecom) for issuance. Citizens can apply for the service at 80 directly run shops of mobile service operators.