Smart Cities Dashboard in the City of Bellevue WA: Difference between revisions
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| title = Improving Cross Departmental Communications, Operational Efficiencies and Customer Interaction through a Smart Cities Dashboard in the City of Bellevue, WA | | title = Improving Cross Departmental Communications, Operational Efficiencies and Customer Interaction through a Smart Cities Dashboard in the City of Bellevue, WA | ||
| team = Jacobs (formerly CH2M Hill) | | team = Jacobs (formerly CH2M Hill), Microsoft, Mtuity | ||
| leader = Ken Thompson | | leader = Ken Thompson |
Revision as of 05:02, December 7, 2021
Smart Cities Dashboard in the City of Bellevue WA | |
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Smart City Bellevue | |
Team Organizations | Jacobs (formerly CH2M Hill) Microsoft Mtuity |
Team Leaders | Ken Thompson |
Participating Municipalities | Bellevue WA |
Status | Implemented |
Document | None |
Description
Install a pilot GIS-based visual dashboard to provide improvements in the following sectors:
- Safety and security – provide greater coverage and more efficient deployment of emergency services
- Transportation – provide better street lighting and traffic control
- Operational efficiencies – improve efficiency of water distribution, energy efficiency in buildings, response times, and reduce costs
- Interactive citizen engagement – keeping residents and tourists better informed
- Improve communications and information sharing between departments
Challenges
- Selecting the elements to incorporate in the interactive citizen engagement system (customer portal)
- Merging the relevant data sources in City-wide Dashboard
- Identify the high level metrics for improving communications and operations across departments.
- Developing measure of success
Solutions
Major Requirements
- Identify the pilot locations (existing and new) to incorporate into project
- Provide connectivity solution
- Develop visualization system, KPIs, and success metrics
- Develop interactive citizen engagement system (Customer portal)
Performance Targets
Key Performance Indicators (KPIs) | Measurement Methods |
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Standards, Replicability, Scalability, and Sustainability
- Use of open standards for data transfer, analytics software, and visualization tools
- Use of cellular standards for 3G and LTE and common wireless protocols
- The pilot can be readily expanded to the entire city
- The algorithms, visualization tools, KPIs, and Measurement methods developed could serve as a prototype for use in other cities
Cybersecurity and Privacy
Impacts
- Cross-departmental awareness of operational information to improve services, planning, and response activities
- Improved customer awareness and engagement on operational information
Demonstration/Deployment
- Phase I Pilot/Demonstration:
Pilot area defined, connectivity established, and baseline developed for existing services. Conceptual design for visualization dashboard and interactive citizen engagement system developed.
- Phase II Deployment:
Visualization dashboard, KPIs, measurement systems, and interactive citizen engagement system in use for a minimum of 6 months