View source for Smart Cities Dashboard in the City of Bellevue WA

{{ActionCluster
|image=Smart-city-graphic.jpg
|team=Jacobs, Microsoft, Mtuity
|leader=Kenneth Thompson
|imagecaption=Smart City Bellevue
|municipalities=Bellevue WA
|status=Implemented
|description=Install a pilot GIS-based visual dashboard to provide improvements in the following sectors:
* Safety and security – provide greater coverage and more efficient deployment of emergency services
* Transportation – provide better street lighting and traffic control
* Operational efficiencies – improve efficiency of water distribution, energy efficiency in buildings, response times, and reduce costs
* Interactive citizen engagement – keeping residents and tourists better informed
* Improve communications and information sharing between departments
|challenges=* Selecting the elements to incorporate in the interactive citizen engagement system (customer portal)
* Merging the relevant data sources in City-wide Dashboard
* Identify the high level metrics for improving communications and operations across departments.
* Developing measure of success
|solutions=TBD
|requirements=* Identify the pilot locations (existing and new) to incorporate into project
* Provide connectivity solution
* Develop visualization system, KPIs, and success metrics
* Develop interactive citizen engagement system (Customer portal)
|kpi=* Decreased time to retrieve data for operational/service/planning analytical needs
* Increased customer engagement
|measurement=* Survey of employees using the dashboard for operational/service/planning analytical 
* Survey of citizens using the interactive citizen portal
* Department surveys to understand the effectiveness of cross sharing of information
* Activity over time on the Customer portal.
|standards=* Use of open standards for data transfer, analytics software, and visualization tools
* Use of cellular standards for 3G and LTE and common wireless protocols
* The pilot can be readily expanded to the entire city
* The algorithms, visualization tools, KPIs, and Measurement methods developed could serve as a prototype for use in other cities
|cybersecurity=TBD
|impacts=* Cross-departmental awareness of operational information to improve services, planning, and response activities
* Improved customer awareness and engagement on operational information
|demonstration=* Phase I Pilot/Demonstration:
Pilot area defined, connectivity established, and baseline developed for existing services. Conceptual design for visualization dashboard and interactive citizen engagement system developed.

* Phase II Deployment:
Visualization dashboard, KPIs, measurement systems, and interactive citizen engagement system in use for a minimum of 6 months
|chapter=Digital Twins
|supercluster=Data
|year=2016, 2017
|title=Improving Cross Departmental Communications, Operational Efficiencies and Customer Interaction through a Smart Cities Dashboard in the City of Bellevue, WA
|email=Ken.Thompson1@jacobs.com
}}