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  • Reduction in energy and water consumption, fuel usage, and overall greenhouse gas emissions
  • Miles from Internet Hubs and NAPs
  • Green Building benchmarks, LEED Green Construction practices, existence of regulations that require City public buildings/private buildings to be built to LEED Silver or equivalent. LEED Certifications for Cities and Communities.
  • Green Business Programs
  • Number of Traffic, Safety and Environmental sensors, and % of neighborhoods measured (or population impacted across all communities and demographics)
  • Data centers and cloud capacity, resilience/reliability, SLA, uptime
  • Number of open data dashboards and datasets, web and mobile applications, citizen engagement tool, open data and transparency platforms
  • Downloadable apps for residents, businesses and visitors (traffic, mobility, parking, report issues, etc.)
  • Crime Reduction, presence/use of smart policing technologies such as closed-circuit TV cameras, mobile camera banks in critical areas, license plate readers, drones, crime data analytics and apps, police-to-citizen apps, connected doorbell cameras, etc.)
  • Economic Growth technology KPIs (presence of real-time pedestrian and vehicular traffic data in downtown areas, use by retail businesses marketing and sales strategies…)
  • Network, Infrastructure and Services Resiliency – Survivability metrics (uptime, automated failovers, fault tolerance, reliability under disaster conditions)
  • State of development of smart/connected districts, smart buildings, and broadband corridors.
  • City programs focused on resiliency and dealing with the future potential sea level and climate impacts (LiDAR elevation maps, Adaptation Strategies and Legal Considerations, vulnerability assessments looking at critical infrastructure in relation to future sea level projections, tidal/sediment gauge studies…)
  • Funds ($) dedicated to a sea level mitigation (infrastructure reserve) which will be used to help fund future adaptation and mitigation efforts. Sum ($) set aside for the next 30 years.
  • Digital services (secure/online payments, applications, business licenses, permits, etc.)
  • Ability to leverage data and technology to improve city services
  • Streamlined operations (Presence/Number of Enterprise Systems that enable the City to better manage citizen services, avoid trips and carbon emissions, avoid/reduce paper, city assets, facilities, permitting, finance, operations, procurement, human resources and payroll, streamlining procedures and reducing data entry, help Employees get the data they need, whenever they need it, to better decisions and improve the City’s day-today operations)
  • Presence and Coverage of Free Public Wi-Fi has networks (streets, community centers, parks, facilities, schools, neighborhoods, etc.)
  • Benchmarks in applying technology to improve operational efficiencies, quality of life, public safety and mobility.
  • Benchmarks of City’s performance and innovation in using technology to align with city goals; promote citizen inclusion in important government processes; share government data with the public; proactively address citizen expectations; boost cybersecurity and increase efficiency
  • Benchmarks related to adoption and facilitation of adoption of Solar energy and other alternative energy sources, e.g.: SolSmart Designation through the Solar Foundation, International City/County Management Association (ICMA), and the U.S. DOE Solar Energy Technologies Office
  • Costs savings ($, %), cut waste in infrastructure, services, operations, energy use, carbon footprint, and maintenance overhead.
  • Infrastructure resources and capacity for existing services and applications. Provision for planned enhancements, projected growth, demand forecast and foreseeable/visionary future.
  • Compliance with federal, state, county, city and industry standards, best practices, rules, and regulations for information management, security and public safety, sustainability and environmental conservation, financial regulations, government controls, and any other applicable area of compliance.
  • Electric Vehicles and Alternative Transportation (number of municipal and public/private electric vehicles).  % of the City’s total fleet that is electric.
  • Number of public/private charging stations and charging points throughout the City
  • Waste Reduction/Recycling benchmarks; banning of single use plastic bags, expanded polystyrene “Styrofoam”, single use plastic straws, etc. City education programs encouraging local businesses and residents to become “green”/more sustainable.
  • Household and commercial hazardous waste collection events
  • Number of pounds of household hazardous waste and electronic waste that has been recycled and diverted from the landfill
  • Prescription drug disposal programs. Number of pounds of prescription drugs disposed.
  • Current State of the Innovation and Technology Plan: % completion of 5-year strategic goals, multi-disciplinary I.T. team capabilities (Innovation and Technology human capital), Presence of a robust, resilient, state-of-the-art smart city infrastructure; State of development of a citywide culture around quality, innovation, learning, continuous improvement, and excellent customer service; Number of established standards and best management practices; achieved high, competitive benchmarks in uptime, customer satisfaction, and quality of services; Number of strategic partnerships with organizations across sectors and industries; State of development of a smart city ecosystem that attracts talent and investment, fostering innovation and economic growth in the city.
  • % achievement of digital transformation/modernization goals
  • Amount/% of technical debt (reduction)
  • Strategic Project Portfolio management metrics (# of projects, total $, completion, budget, success metrics, stakeholders, ROI, % on-time, under-budget, on-scope, etc.)
  • Number of published STEM papers related to smart buildings and IoT infrastructure.
  • Number of R&D projects and research collaboration with industry and academia related to smart buildings and IoT infrastructure.
  • Innovation & Technology and Smart City Team and leadership maturity - qualifications, licenses and certifications in information technology, policy, cybersecurity, engineering, business analysis, standards and best practices, business administration, quality management, network and systems, technical education, office automation and other key areas.
  • Leveraging of existing and emerging innovative technologies and skillsets to increase efficiency for the entire City, and advance Smart City programs with sustainable use of resources, innovation, citizen engagement, excellent public safety services and smart technologies for advanced and responsive citizen services.

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