AI Powered Cities of the Future
| Paper | |
|---|---|
| Title | AI Powered Cities of the Future |
| Type | report |
| Topic | Artificial Intelligence |
| Publisher | ThoughtLab |
| Issue | 2025-03-27 |
| Date Accessed | 2025-03-27 |
| URL | https://thoughtlabgroup.com/access-ai-powered-cities-of-the-future/ |
| File | 
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Artificial intelligence (AI) is revolutionizing how cities analyze data, create content,
and perform tasks, allowing them to boost productivity, drive efficiencies, and better meet the needs of residents and citizens.
In the future, AI has the potential to transform urban services, from infrastructure and transportation to public safety, health, and the environment. AI is expected to become widely accessible to businesses and residents across cities. As AI advances, some believe it will become an urban utility on par with others like electricity and water.
To learn how AI can help reshape cities, ThoughtLab conducted a pioneering study on the AI plans, investments, and practices of 250 cities around the world. Carried out in collaboration with ServiceNow, Deloitte, and NVIDIA, the study examined how these cities harness all varieties of AI, from machine learning and robotic process automation to generative AI (GenAI) and now Agentic AI. To provide actionable insights, ThoughtLab analyzed AI use cases and best practices across six urban domains:
- Government management and operations;
- Safety, security, and resilience;
- Living, health, and trust;
- Mobility and transportation;
- Urban infrastructure; and
- Environment and sustainability.
In addition to quantitative analysis, ThoughtLab conducted interviews with city leaders and AI specialists from business and academia. This report is the result of this research, and it is designed to serve as a roadmap to becoming an AI- powered city of the future.